This study focuses on emotional intelligence (EI) in the banking industry, which is the ability to identify, evaluate, understand, and deal with one's own and other people's feelings. It examines the impact of emotional intelligence on stress management, work performance, and employee loyalty to the company. A sample of bank workers from different departments and levels was taken and interviewed, and they were asked to fill out a survey as part of a mixed-methods study. The research data reveal that the employees with higher EI levels manifested stronger resilience and stress-coping skills, which shows that there is a strong positive correlation between EI and stress management. Furthermore, the people with better EI were more successful at their jobs, had better interpersonal skills, and faced problems better. The fact that EI has a positive effect on work performance indicates that EI is a beneficial skill to have when it comes to work. Besides, a strong link was found between EI and organizational commitment; the workers who had higher EI were more committed to the company's success and the team they were working with. The study of the above results shows that attitude development programs are the key to boosting organizational performance, employee happiness, and job satisfaction. Hence, the importance of EI in the banking industry is highlighted. We discuss the destinations of this field of study and what it could signify for HR management in the future.