UNRAVELLING THE THREADS OF SUCCESS: AN INVESTIGATION INTO EFFECTIVE TALENT MANAGEMENT IN HOTEL OPERATIONS

Abstract

Talent management is the cornerstone of the hotel sector, which involves interconnecting facets like career progression, organizational culture support, work-life balance, and diversity and innovation. The present study draws upon a quantitative survey of 120 hospitality professionals to explore the relationship between these dimensions and their effect on organizational performance. Descriptive data, ANOVA, correlation analysis, and factor analysis were used to carry out the data analysis. The outcome of this study shows that career development, organizational culture support, work-life balance, and diversity innovation are highly related, which underlines the necessity of an integrated talent management strategy. In addition, the study points out the main elements of talent management effectiveness, which include career advancement, organizational cultures with support, and work-life balance. Hotel directors can increase employee contentment, engagement, and organizational productivity by considering these determinants.