[1]
“Frontline Service Staff Behaviors and Customer Satisfaction: A Micro-Level Analysis of Restaurant Service Encounters in Chandigarh”, IJFANS, vol. 10, no. 12, pp. 1561–1579, Jan. 2021, Accessed: Jul. 18, 2026. [Online]. Available: https://www.ijfans.org/index.php/Journal/article/view/4688