EFFECTIVENESS OF E-CRM PRACTICES ON CUSTOMERS’ E-SATISFACTION AND E-LOYALTY WITH SPECIAL REFERENCE TO PASSENGER CAR CUSTOMERS OF AUTOMOBILE AGENCIES IN TIRUNELVELI DISTRICT. International Journal of Food and Nutritional Sciences, [S. l.], v. 11, n. 12, p. 16065–16087, 2022. Disponível em: https://www.ijfans.org/index.php/Journal/article/view/14118. Acesso em: 14 aug. 2026.