Customer Relationship Management (CRM) in Insurance: A Theoretical Overview. International Journal of Food and Nutritional Sciences, [S. l.], v. 11, n. Special Issue 1, p. 2509–2518, 2022. Disponível em: https://www.ijfans.org/index.php/Journal/article/view/6484. Acesso em: 13 aug. 2026.